Tony Ferreira

Tony Ferreira

Innovative Solutionist - Content Creative - Technology Junkie

Indianapolis, Indiana, United States
791 followers 500+ connections

Join to view profile

About

I am a creative problem solver and a proven team leader. I have the ability to wear many hats...comfortably.

I have a wide range of skills:
Technical Direction
Product Management
Project Management
Operations Management
Creative Content Creation
Multi-Channel Distribution
Engagement Analytics
Team Building
Strategic Thinking & Problem Solving
System Architecture Analysis
Requirements Documentation & Technical Writing
Technology Management & Small Business Networking
Asset management

My superpowers are:
Positive Thought
Creative Solutions

I am obsessed with:
Technology
Photography & Videography
Storytelling
Writing music
Solving Puzzles
Dog Training

Activity

Join now to see all activity

Experience

  • Personify Corp Graphic

    Implementation Manager 2

    Personify Corp

    - Present 3 years 6 months

    Indianapolis, Indiana, United States

    Guide Associations and Chambers through implementation.
    Consult customers on data requirements and manage the data conversion process.
    Work with database specialists to ensure the accuracy of the data conversion.
    Train new customers on website content migration.
    Train customers on the MC Trade Software modules.
    Build lasting client relationships!

  • MemberClicks Graphic

    Onboarding Specialist

    MemberClicks

    - 2 years 6 months

    Indianapolis, Indiana Area

    Work one on one implementing new customers to SAAS.
    Consult customers on data requirements and manage the data conversion process.
    Work with database specialists to ensure the accuracy of the data conversion.
    Train new customers on website content migration.
    Train customers on the Atlas Software modules.
    Build lasting client relationships!

  • Cantaloupe Graphic

    Director of Analytics & Distribution

    Cantaloupe

    - 3 years 10 months

    Indianapolis, Indiana

    Developed creative solutions for project analysis and metric collection on website and video engagement, analytics implementation and reporting.
    Analytics and ROI consultant to internal and external teams on all projects.
    Lead "The Analytics Cohort". An internal team responsible for grading all client projects.
    Advisor to product teams on web distribution, and implementation of products.
    Assisted in the innovation of our product offerings.
    Assisted with creative direction, video…

    Developed creative solutions for project analysis and metric collection on website and video engagement, analytics implementation and reporting.
    Analytics and ROI consultant to internal and external teams on all projects.
    Lead "The Analytics Cohort". An internal team responsible for grading all client projects.
    Advisor to product teams on web distribution, and implementation of products.
    Assisted in the innovation of our product offerings.
    Assisted with creative direction, video and website production and content creation.
    Delivered technology direction and multi-channel distribution consultation to internal/external teams
    Designed and presented distribution strategies to clients.
    Trained clients on basic web analysis and reporting.
    Responsible for IT management and Infrastructure administration to ensure the safety of raw footage and data collection.

  • Enzu Inc. Graphic

    Director of Operations

    Enzu Inc.

    - 1 year

    Senior team leader with the primary goal and responsibility of providing overall team building & direction for all Enzu operations including …

    Monitor and report operational performance to CEO & CTO
    Ensure training of employees on policies and procedures and engages them in change
    Manage the interview process for potential new team members
    Prepare and perform performance appraisals and mentors team members
    Conducts team member reviews
    Ensure 100% uptime of a global hosting…

    Senior team leader with the primary goal and responsibility of providing overall team building & direction for all Enzu operations including …

    Monitor and report operational performance to CEO & CTO
    Ensure training of employees on policies and procedures and engages them in change
    Manage the interview process for potential new team members
    Prepare and perform performance appraisals and mentors team members
    Conducts team member reviews
    Ensure 100% uptime of a global hosting network with thousands of servers
    Management and development of a high-performance team of support and billing technicians
    Supervise day-to-day activities of Enzu Operations & Technicians across all shifts in a 24x7 global hosting network
    One on one client technical & billing support

  • MediaSauce

    MediaSauce

    1 year 8 months

    • MediaSauce Graphic

      Director Product Management

      MediaSauce

      - 4 months

      Carmel, Indiana

      Providing direction for every phase of the products lifecycle including technical direction, requirements of new functionality, oversight of product design, management of documentation, QA and maintenance as well as conducting client trainings and demonstrations & assisting with sales.

    • Mediasauce Graphic

      Associate Technical Director

      Mediasauce

      - 1 year 5 months

      Carmel Indiana

      Project documentation including Technical specifications and Functional documents
      IT/Resource management
      High level working knowledge of projects hosted on MediaSauce managed servers
      Creative Direction assistance. (Working with Creative directors on projects, assisting with wire framing, project details & design direction.)
      Website Development
      General site maintenance and development assistance
      Server support configuration and management

  • ChaCha Search Inc.

    ChaCha Search Inc.

    4 years 7 months

    • ChaCha Search Inc. Graphic

      Helpdesk Manager

      ChaCha Search Inc.

      - 1 year 4 months

      Indianapolis, Indiana Area

      N.O.C./IT Helpdesk Manager
      January 18, 2010, to April 2011
      Responsible for the hiring and training of all help desk personnel
      Implemented new business solutions that streamlined help desk processes
      Coordinate 24-7 system stability monitoring for a constantly changing architectural environment.
      Refined company-wide communications for maintenance, deployments, internal and external outages and degradations.
      Provide Support to operations, engineering, IT/desktop technicians and…

      N.O.C./IT Helpdesk Manager
      January 18, 2010, to April 2011
      Responsible for the hiring and training of all help desk personnel
      Implemented new business solutions that streamlined help desk processes
      Coordinate 24-7 system stability monitoring for a constantly changing architectural environment.
      Refined company-wide communications for maintenance, deployments, internal and external outages and degradations.
      Provide Support to operations, engineering, IT/desktop technicians and system administrators.
      Provide constant team leadership through the management of team members, focusing on defining their strengths, identifying weakness and helping guide personal and business environment development.

    • ChaCha Graphic

      Internal Systems Administration Monitor

      ChaCha

      - 2 years 3 months

      Indianapolis, Indiana Area

      Independent contractor specializing in systems monitoring and help desk operations.
      Monitoring system stability and providing escalation support via email and phone.
      Responsible for logging and tracking system issues and carrier outages.
      Authored company wide communications related to internal and external outages of servers processes and applications.
      Relied upon by management to train individuals on monitoring processes as related to system architecture.

    • ChaCha Graphic

      Product Management, Requirements Analyst

      ChaCha

      - 6 months

      Indianapolis, Indiana Area

      An expert on all ChaCha product lines. Created and managed the requirements documentation for Mobile and desktop product.
      Worked together with the development team to maintain the product's vision and avoid changes to the original scope.
      Created and worked with feature teams that were responsible for enhancements to ChaCha products and internal administration tools.

    • ChaCha Graphic

      Internal Systems Monitor

      ChaCha

      - 9 months

      Indianapolis, Indiana Area

      Monitored system stability and provided escalation support via email and phone.
      Provided customer support to ChaCha Guides via email.
      Edited help text and translated into HTML & XML format in an eclipse development environment.

Education

Licenses & Certifications

Publications

  • 9 Shall Rise

    STH Media & Publishing

    Sci-Fi Novel based on the album Basement Of The Coliseum by Phoenix on the Fault Line.

    The nine musicians of the band Phoenix on the Fault Line head to practice like any other Thursday, but this time, their mad scientist lead singer, Tony has a surprise for them. After a severe Rubix cube accident, Tony believes he has discovered the secret to time travel, but after a premature attempt to impress the rest of the guys, Tony transports them all to a barren wasteland, where they discover a…

    Sci-Fi Novel based on the album Basement Of The Coliseum by Phoenix on the Fault Line.

    The nine musicians of the band Phoenix on the Fault Line head to practice like any other Thursday, but this time, their mad scientist lead singer, Tony has a surprise for them. After a severe Rubix cube accident, Tony believes he has discovered the secret to time travel, but after a premature attempt to impress the rest of the guys, Tony transports them all to a barren wasteland, where they discover a mysterious bunker under a layer of ice. What's inside sends them on a journey across space and time where they explore new realities, meet new alien species, and even older versions of themselves. Aboard their mighty ship, Parsifal, they spend a year discovering new truths about the nature of their existence, battling reptilian aliens and even the Human Authority, an oppressive corporate government led by a man named Chairman. They are forced to fight and kill aliens, humans and even themselves in an impossible quest to find their lost brother, free their ship, and save all mankind. Will they survive and defeat the Authority? Or will they spend their short lives battling for the entertainment of others?

    Other authors
    • Chip Strohs
    See publication

  • Phoenix on the fault line: Basement Of The Coliseum

    STH Media & Publishing

    Album of published music

    Other authors
    • Phoenix on the fault line
    See publication

  • Phoenix on the fault line: 1733 b.c.

    STH Media & Publishing

    Album of published music

    Other authors
    • Phoenix on the fault line
    See publication

  • Phoenix on the fault line: Goodbye on Monday

    STH Media & Publishing

    Album of published music

    Other authors
    • Phoenix on the fault line
    See publication

  • Rebuilt: Ghostman on first

    Rebuilt

    Album of music published.

    Other authors
    • Chris Spurgin
    • Micah Winters
    • Rebuilt
    • Nathan Gray
    • Chad Troyer
    See publication

Courses

  • Luna Metrics Google Analytics Workshops

    101, 201, 301

Recommendations received

15 people have recommended Tony

Join now to view

More activity by Tony

View Tony’s full profile

  • See who you know in common
  • Get introduced
  • Contact Tony directly
Join to view full profile

Other similar profiles

Explore collaborative articles

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Explore More

Others named Tony Ferreira in United States

140 others named Tony Ferreira in United States are on LinkedIn

See others named Tony Ferreira

Add new skills with these courses

See all courses